Multisite Generator Management
Managed Generator Services is purpose built to service multisite clients. We built a network of skilled, licensed generator techs throughout the southeast using proprietary scheduling and site management software to drive efficiency so we can deliver superior service, across a large service area at competitive prices. Why work with different vendors across your portfolio or pay a third-party management companies fees, when you can work with a leader that has honed the craft?
Technicians that get it
Our technicians are trained to understand each clients process and SOP. Our technicians complete your paperwork and work through your process, saving you time and money.
Our technicians are proficient with detailed notes including photographs to ensure your POC and organization has access to the most up-to-date information on their generators.
Our technicians are highly skilled and have a network of support to ensure we fix the problem on time, every time.
Problem solved mentality
Our technicians are trained to understand each clients process and SOP. Our technicians complete your paperwork and work through your process, saving you time and money.
Our technicians are proficient with detailed notes including photographs to ensure your POC and organization has access to the most up-to-date information on their generators.
Our technicians are highly skilled and have a network of support to ensure we fix the problem on time, every time.
One of the reasons we are the fastest growing generator management company in the southeast is that we fix generators other cannot. Our service technicians are meticulously trained to troubleshoot and fix the problem. They don’t rely on a ”common troubleshooting list” they are relentless when it comes diagnosing and solving the issue.
Further, all of our techs have round-the-clock access to a team of service supervisors, national service partners and manufacturer representatives committed to solving the most complex repairs. Our “Problem Solved” approach means less down time to keep your business running as well as fewer trip charges to keep your budget on track.
Leading the industry in customer service
Each of our multisite clients are assigned a dedicated Account Manager who works with your team to proactively schedule preventative maintenance and load banking to stay compliant with the NFPA, local requirements and your own backup power policies. They are your single-source contact for service, sales and billing, provision you with the most efficient process the industry has to offer.
Your Account Manager also keeps detailed records of all your units service reports and pars and can email or text you report 24/7, making record keeping a breeze. Your Account Manager is also responsible for proactively alerting you of upcoming service requirements and recommendations so that you can plan your budget accordingly.